Privacy and Data Policy

This Privacy Policy explains how we collect, use, store and protect personal information when you create an account, use our services or visit our site. We respect your privacy and aim to be clear about the types of information we process, why we process it and how you can manage your personal data.

Types of data we collect

We collect a range of information to operate the service and provide a safe gaming environment. This includes personal data, technical data and transactional data.

Personal data

Personal data covers information you provide directly to us when registering or verifying your account - for example name, email, date of birth, contact details and identification documents when required for verification. We also collect account preferences and profile information.

Technical data

Technical data is gathered automatically when you visit or use our services. This includes IP address, device and browser details, operating system, language settings, session identifiers and usage metrics. We use this data to maintain the site and improve performance.

Transactional data

Transactional data relates to deposits, withdrawals, bets, game history and payment confirmations. We record transaction amounts, timestamps and payment method details necessary to process financial operations and detect irregular activity.

How we use information

We use data to provide and improve our services, operate accounts, process payments, handle support requests, and detect fraud or abuse. Personal and transactional data are used for identity verification and to comply with our internal policies. Technical data helps us troubleshoot, optimise performance and personalise your experience.

Data protection practices

We implement industry-standard security measures to protect data against unauthorised access and accidental loss. Measures include access controls, encryption of sensitive data in transit and at rest where appropriate, regular security reviews and staff training. Access to personal data is limited to authorised personnel who need it to perform their role.

Cookies and tracking technologies

We use cookies and similar technologies for site functionality, session management, analytics and optional marketing. Some cookies are essential to operate core features, while others help us understand usage patterns or deliver relevant content. You can manage cookie preferences through your browser or account settings.

User rights

You have rights to access, correct and request deletion of personal data, as well as the right to object to certain processing. Where feasible, you may also request portability of your data. To exercise your rights please use the account settings or contact our support team through the site. We may require verification of identity before fulfilling requests.

Information sharing and third parties

We share data with service providers who perform services on our behalf, such as payment processors, fraud prevention, hosting and customer support. We may also disclose information when required by law or to protect legal rights. We do not sell personal data to third parties for direct marketing.

Access, correction and deletion

You can view and update certain account information in your profile. For other requests, contact support via your account. We will process genuine requests in line with applicable practice and may retain limited records where necessary for legal or operational reasons.

Privacy policy updates

We may update this policy from time to time to reflect changes in our practices. We will publish any updates on this page and indicate when the policy was last revised. Continued use of the service after changes constitutes acceptance of the revised policy.